Common questions and support documentation

• What’s your return policy?
• Why can’t I successfully apply my coupon code to my order?
• What’s your warranty policy?
• What is your policy on delayed delivery?
• Where is my order and how can I track delivery progress?
• Where do I put my coupon code?
• Can I purchase your products in a retail store or in Amazon?
• Can I still cancel my order or make changes to my order/shipping information after ordering?
• Can I exchange my order for another item (Product Exchange)?
• How can I confirm that my order was placed?

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• Do you ship outside the US? What’s the rate and shipping/delivery time frame?
• Do you cover taxes/customs fees?
• Is shipping within the US free? How long does delivery take?
• How long does it take for you to process an order?

• Do you ship outside the UK? What’s the rate and shipping/delivery time frame?
• Is shipping within the UK free? How long does delivery take?
• Do you cover taxes/customs fees?
• Do you offer express shipping?
• How long does it take for you to process an order?

• What is the difference between the Manta Sleep Mask Pro and the Original Manta SLEEP Mask?
• Can this be washed? How often should I clean this?
• What is the difference between the Manta Slim Mask and the Original Manta SLEEP Mask?
• Do You Sell the Manta Sleep Mask PRO Eye Cups (C Cups) separately?
• Is the mask machine washable? Can it be put in a dryer?
• How do I clean my Manta SLIM Mask?
• How do I clean my Manta SILK Mask?
• What is the difference between the Manta SLIM Mask and the Original Manta SLEEP Mask?
• Will it work with a CPAP mask?
• Is the mask machine washable? Can it be put in a dryer?

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