What is your policy on delayed delivery?

While we can give you an estimate on when you are likely to receive your order, we can’t guarantee the delivery date/time. In most cases, packages would arrive within the shipping time frame. However, there are times that our partner couriers may face circumstances outside their control which could cause delivery delays.

In cases like this, we recommend reaching out to the courier directly as they can provide you with more information regarding the cause of the delay and new delivery time. Please use your tracking number to inquire about your package. You may also reach out to our Customer Success team at support@mantasleep.com and they’ll do their best to assist you.